Kindred services operational despite global outage

UPDATE at 2:00 p.m.

All Kindred member services are available in our branches and online, despite the global technology outage. Thank you for your patience as our third-party service provider worked to process some payments delayed by the outage; these have now been completed. Please visit your local branch or contact us if you have any questions or concerns.

UPDATE at 12:45 p.m.

By way of update, most Kindred member services in our branches and online continue to be available, despite the global technology outage. Some members may have experienced delays in pre-authorized deposits and pre-authorized credits, such as payroll deposits and benefits deposits, which are processed through a third-party service provider. We expect that payments affected by the outage will be completed soon. We regret any frustration or inconvenience this situation has caused. Please visit your local branch or contact us if you have any questions or concerns.

Original message:
We are pleased to report that most Kindred member services are available in our branches and online, despite the global technology outage that is being reported in the news. We are investigating potential impacts to payments, such as payroll deposits, with our third-party service providers. Our priority is to minimize impact to our members. We will update this message as we have more information to share.