A refreshing new look for online banking

Kindred Credit Union is excited to announce the launch of our new and refreshed online banking! We’re continuing to improve our digital solutions so more Ontarians can experience Banking with Purpose wherever they’re at.

When you log in to our new online banking, you’ll find a clean, fresh look with visual cues to prompt users. In most cases, functionality is unchanged, and many menus and action buttons are in the same location as text links were in the past, so the new site will feel familiar to current users. Built on an agile and secure platform, our new online banking gives Kindred a strong foundation for future development.

No matter which device you use—mobile phone, tablet, or desktop computer— responsive web design means that it’s easy to view your accounts and do your banking online.

How to log in
The login screen will look a little different, however, you’ll use the same credentials as usual. First, you’ll be prompted to enter your access card number, which begins with 63022828. (Read: Make a Change to Enhance Security if you still use your MEMBER CARD® debit card number to log in.) Next you need to enter your password, also known as your PAC (this is the same password you’ve always used).

That’s it. Once you’re logged in, take a look around (feels familiar, right?) and do your banking!

Have questions?
It’s easy to arrange for a video call with branch staff, or visit a branch for personalized assistance. Our Member Contact Centre is available extended hours to help on the phone at 1.888.672.6728 or via email at info@kindredcu.com from Monday to Friday, 8:00 a.m. to 6:00 p.m.

We’d love to hear what you think about our new and refreshed online banking. Please feel free to get in touch once you’ve given it a try.