Receive Technical Support 24/7

In today’s busy world, online banking is a major convenience. You can bank anywhere and at any time. But what happens if you run into a snag? Where can you turn for help? At Kindred, we’ve got you covered 24 hours a day, 7 days a week. Here’s how to know who to call.

Monday – Friday 8:00am-6:00pm

Call our Member Contact Centre at 1.888.672.6728. We have extended hours for your convenience. Our live, local representatives are available to assist you with things like:

• Online technical support and troubleshooting
• Telephone banking support and troubleshooting
•. Mobile app support and troubleshooting
• Financial transactions (including account inquiries, bill payments, transfers between accounts, and more)
• Ordering cheques or updating products and services
• Updating contact information
• Booking appointments

When we cannot directly answer you questions, we can connect you with in-branch experts to assist you further.

Outside Business Hours:

If you need assistance to access your accounts online outside of our Member Contact Centre hours, we have technical support available 24/7! Call 1.888.273.3488 for assistance with:

• Online technical support and troubleshooting
• Telephone banking support and troubleshooting
• Mobile app support and troubleshooting

If you need help with any of your online banking needs, please contact us. We’re here to serve you!